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December 13, 2016: CharterNet Online Banking release scheduled.  The release redesigns your user experience. The new responsive design helps ensure that Online Banking displays data clearly at virtually any screen size or resolution, without use of horizontal scrolling in lower resolutions, on smaller devices, or in smaller browser windows. Additional changes include: Your Access ID will be referred to as Username; You will enter your password with your Username to Login; Experience a streamlined Enroll Now process (currently First-Time Login); and Integration of CheckFree Bill Pay within Online Banking. You will be prompted to answer a security question your first time logging in to the new site!

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CharterWest is a bank big enough to satisfy the needs of our customers, yet small enough to know them personally. Customer satisfaction drives us, and always will.


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