Contact Us
Main Bank: West Point
ABA Routing Number: 104901665
Get in Touch
To send private or confidential information please use our Secure Messaging portal.
Protecting your information is our primary concern.
CharterWest Bank has implemented ZixCorp’s Email Encryption Service. Please use this secure system to send sensitive information. To learn more click here.
Please use this form for general inquiries that do not include sensitive or confidential information. We typically respond within 1 business day. For urgent matters, please call us at 800-872-5147.
To send private or confidential information please use our Secure Messaging Portal above.
If your VISA Debit Card is lost or stolen or you suspect fraudulent activity, contact us as soon as possible:
- During banking hours: 800-872-5147
- After banking hours: 800-472-3272
- Fraud Detection Services: 833-735-1894
**Do not e-mail us to report the incident, e-mail is not a secure method of communication for your personal and confidential information.**