For the past eight years, Kerri has been helping individuals and families achieve their dream of homeownership. Her journey into mortgage lending began after working with Mortgage Loan Advisor Sheree Forgue (a CharterWest MLO) during her own home loan experience. Inspired by the process and eager to help others, she joined the mortgage industry as an assistant and has been passionate about serving clients ever since.
Specializing in first-time homebuyers, Kerri believes a mortgage is about much more than financing a home, it’s about helping people build a strong financial future. She takes the time to understand each client’s long-term goals, treating them as more than just a transaction. Her advice is simple: think of your home as an investment. Making extra principal payments whenever possible can help build equity faster and create lasting financial benefits.
Outside of work, Kerri and her husband of nearly 25 years enjoy life as empty nesters after raising two successful children. Their three dogs now keep the house full, and they’ve recently taken up beekeeping, which she describes as a rewarding learning experience every day. She’s also passionate about giving back to her community through volunteer work with the McCook Chamber, helping support the town she proudly calls home. Before finding her career in mortgage lending, her original dream was to become a veterinary technician.
Whether she’s helping a first-time buyer or a returning homeowner, Kerri’s goal is to build lasting relationships and help clients achieve long-term financial success, not just get them to the closing table.
“We had a fantastic experience working with Kerri while buying our first home! From start to finish, she was incredibly attentive to every detail, making sure nothing slipped through the cracks. Her friendly and calm demeanor helped us stay level-headed and reassured during a very stressful process. Kerri’s professionalism and care were evident every step of the way. We also want to give a big thank you to her assistant, Erin, who was equally supportive and responsive. Together, they made the entire experience smooth and reassuring. We couldn’t have asked for a better team! Thank you, CharterWest!“
Jenna N.
“I really appreciated the effort that Kerri put into this process for me.“
Drew H.
“Where Kerri goes, we will follow! We could not have asked for a better experience. The CharterWest portal was easy to navigate, and Kerri was available at a moment’s notice. We would highly recommend Kerri and CW Bank to anyone looking to buy or refinance. Thank you again for ‘bringing us home!’“
Milton V.
“Kerri is a wonderful and knowledgeable person to work with. She strives to find the best option for your situation and explains the process with ease. She’s dedicated to her job and her customers. Shout out to her assistant as well—Erin is on top of it!“
Samantha C.
“The app, for the most part, was easy to use and worked well. Kerri was always ready to chat about any questions I had and was very helpful throughout the entire journey.“
Dylan G.
“Kerri made what I thought would be a daunting task very straightforward. As a first-time homebuyer, she was more than happy to answer any questions I had along the way. Kerri was great to work with.“
Dylan P.
“Everything was great and done in a timely manner! Very motivated and outgoing! Thank you so much, Kerri Waugh!“
Randy B.
“Kerri was a great help throughout the whole process, walking us through step by step.“
Austin M.
“Kerri was great and explained everything very well! It was a great experience, and she made buying our first home a breeze.“
Emily D.
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