CharterWest is taking a funny take on a
serious topic because scams aren’t always obvious.
At CharterWest, protecting your money and your peace of mind is serious business. But let’s be real: most fraud warnings get ignored. So we’re trying something different.
We’ve launched a new campaign using Gen Z slang, along with a healthy dose of humor, to help you spot scams before they happen. Because once you know what fraud really looks like, it’s a lot easier to avoid.
Don’t worry, the jokes are optional. The facts are real.
It Feels Off… Now What?
Trust your gut. Scams often rely on emotion, urgency, or confusion to trick you. If something doesn’t sit right — even a little bit — take a moment before you act.
Why is CharterWest using slang in a fraud campaign?
Because if it makes you pause and say “Wait, what?” — that’s a win. The slang catches your attention. The message helps you stay safe.
What kinds of scams are we talking about?
All of them:
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Phishing emails and fake texts
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Calls pretending to be the IRS, utility companies, or even your grandchild
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“Too good to be true” prizes or inheritance scams
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People pressuring you to act fast, send gift cards, or give out private info
Will CharterWest ever ask for my info over text or phone?
Nope. We’ll never ask for your password, debit card PIN, or for you to send money in a weird way.
What if I think I fell for a scam?
Call us immediately. We can help you secure your account and take the next steps.
Can I report a scam even if I didn’t lose money?
Yes, and we encourage it. The more we know, the more we can protect others.
What should I do if something feels off?
Easy.
Stop. Think. Call us.
Don’t reply, click, or send anything until you’ve talked to someone you trust — like CharterWest.
Where can I learn more?
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ReportFraud.ftc.gov — Report a scam directly to the FTC