Overall my experience was great. All the staff are professional and very knowledgeable.
From start to finish, Celina was very informative and nice. She answered any questions we had.
I am very satisfied with the overall process and experience when working with Charter West Bank. Celina helped me from the start to the end of the transaction. I was able to understand the requirements and was able to get the house we wanted. It took several offers and viewed multiple houses but Celina was always on my side. Thank you for all the help Celina and to the rest of the staff.
Celina who took care of my mortgage loan and processing all my documents is excellent . She was very patient and very effective. She took me like her own family explaining everything I need to know. I will recommend this bank to anyone out there .
The overall experience was really good for me. I can say I learned a lot with your whole team. So, I think you very much and I do appreciate it.
We can’t speak highly enough of our experience with Celina. We were first-time homebuyers with very little knowledge about how to find the right place. Celina was wonderful in keeping the transaction moving along and getting to closing in a timely manner. She was always available to answer our questions. She was so responsive and is the sweetest person. We had a great experience!
Celina looked at my case and outlined for me what I needed to do and if I followed her instructions I would find myself in a new home (Celina is no nonsense straight to the point and gets the job done and I am thankful for her guidance) I did what she asked me to do and here I am a proud owner of a new home. The entire process went smoothly once I started working with Celina.
Thank you for not giving up and seeing this through, I will recommend your bank and services to everyone.
It was a very pleasant experience.