Francisco and Elsa did a wonderful job getting my loan approved! I had been turned down for a loan from another organization and was afraid the same thing would happen again because the interest rates are so high right now. But Francisco and Elsa got the loan through. Now l am living in a very nice house just a few blocks from my daughter and grandkids, and my dogs have a nice fenced yard. Thank you so much for helping me!

Thank you CharterWest Bank for helping us get into our new house!!!

It was a journey. Couldn’t have done it with Francisco, Karla, Elsa and Itxel. Amazing. Hard working great team. Went above and beyond to make our dream come true. Hands down best team to make dreams happen.

We are very impressed and satisfied with the service and professionalism of the staff and employees of Charter West Bank at Papillion, particularly, Elsa Campos and Francisco Serrano. They were able to provide clear information and set expectations of the parties involved: the seller, the buyer, and the lender. This really guided and helped us accomplished what we needed from start to finish of the loan process. Thank you and Kudos to all of you!

The Team was awesome! I would definitely recommend others!

Francisco was great! He made me feel comfortable through out the process! Communication was excellent!

The process was easy with continuous communication and professionalism. The team is excellent!

He stuck with me a full year and showed me how to get my credit right.  Very very satisfied.

Service was excellent and your team made every step of the way so easy best experience ever.