Jill does amazing work. Any email sent to her she responds within a reasonable time frame! She gets all the questions answered!
Jill went above and beyond to help me choose the right loan for me as well as, ease my stress in regards to a couple of bumps we had encountered throughout the loan process. She said, “Let me do the worrying. This is my job. This is what I love to do.” Her and her team answered every single one of my questions and as a first time homebuyer it meant a lot to me. We closed by the set date and the process was easier than I could imagine. I cannot put into words how amazing they are.
Jill was amazing! I will use her each time for purchasing homes! This is the second time and she goes above and beyond!
This was the second house I have purchased with Jill at Charter West. I just couldn’t be happier with her expertise and loving personality. She truly has our best interest at heart and gets things done so quickly! We were able to close in 30 days and be settled for the holidays in our new home!!
Jill and her team were very helpful and informative for this entire process. I would recommend them to anyone.
They say the best doctors provide their patients with the same standard of care they would their own family. When you choose Jill to help you with your mortgage which is often the biggest purchase of your life, you become family. Jill works tirelessly and sometimes looses sleep over making everything so smooth and worry free for her clients. She is one of the most knowledgeable people in the state of Nebraska for first time buyer loans, low income loans, and now new programs for non first time buyers. Jill possesses a warm professionalism that helps clients feel instantly at ease around her. Jill has a down to earth fun nature that makes her approachable and buying a home fun. There are many great loan officers in Columbus who get the job done, but what makes Jill the best is something that can’t be taught: she is a wonderful caring person. If you choose Jill she also chooses you as part of the CharterWest mortgage family. If you’ve worked with her, you already know.
Jill is absolutely amazing! Always answer any questions I had. She responded super fast also. She tried to make sure I never had to stress about anything.
We were very happy with Jill! She kept us updated, answered all of our questions in a very timely manner; her communication all around was great! Buying a home is stressful enough, but this communication helped ease some of that stress! Thanks for everything!
After owning our starter home for 30 years, we decided to finally move on. Not having sold or bought for that many years we weren’t sure where to start. We had heard so many good things about Jill and her CharterWest team so we decided to start there. So glad we did. It was a timely and truly flawless experience. They were there to answer all our questions, kept us up on how things were proceeding, and offered so much support and understanding. I would very highly recommend Jill and her team!
