Levi was always there when we had any questions, he was always so honest and kept us in the loop at all times. We loved working with him again!

Rochelle was very helpful from day one. She explained various loan options and took time in explaining the end to end loan process. Most importantly she was always available be it day, night or weekend when we needed help. That helped us in selecting CharterWest over other banks where we got similar interest rate.

The entire staff provided excellent service and advice, keeping me fully apprised from start to finish.

I’ve never felt so important and like I mattered until I met Kerri and the staff!! It was the best and most personal, respectful and professional experience ever!! Wouldn’t recommend anyone else after meeting Kerri and the team!!

Service was excellent and your team made every step of the way so easy best experience ever.

Sheree and her staff are very prompt and we were surprised at how quickly we were able to do our loan rewrite.

Amy was great to work with!!

Misty and Anahita were personable and above and beyond helpful every single step of the process.

Doug and his staff were fantastic! He is honest, caring and motivated to help you succeed at getting the best rates possible!

Misty and her team were awesome! We had tried twice before to refinance, and they were able to get it done for us. Super easy to get them the documents and they were very responsive to our questions and concerns.