Rochelle was wonderful! She answered every question I had and made the whole process quick and easy.

Rochelle is very knowledge and professional. She was very helpful throughout the refinance process. She answered all of my questions. I look forward to keep working with her.

Rochelle was extremely helpful and always answered her phone when we had questions. It was a pleasure working with her and CharterWest Bank.

Rochelle took good care of us, she always was very attentive with all our needs, she provided us many options, explained things clearly, and always was available to us. Rochelle rocks!!! Thanks!!!

Rochelle and Charter West did a fantastic job with my mortgage process! Many thanks.

Rochelle was very knowledgeable and helpful.

Rochelle was very helpful from day one. She explained various loan options and took time in explaining the end to end loan process. Most importantly she was always available be it day, night or weekend when we needed help. That helped us in selecting CharterWest over other banks where we got similar interest rate.

I feel incredibly lucky to have met Rochelle and have her help me in my first time home buying experience. She was so fast at getting my pre-approval letter done and she was on top of everything along the way. She was thorough and clear when explaining everything to me and was incredibly helpful through the whole process. I couldn’t be more grateful for her help in getting my first home!!

Rochelle is informative, professional, and efficient! Great experience!