Rochelle was very helpful from day one. She explained various loan options and took time in explaining the end to end loan process. Most importantly she was always available be it day, night or weekend when we needed help. That helped us in selecting CharterWest over other banks where we got similar interest rate.

I feel incredibly lucky to have met Rochelle and have her help me in my first time home buying experience. She was so fast at getting my pre-approval letter done and she was on top of everything along the way. She was thorough and clear when explaining everything to me and was incredibly helpful through the whole process. I couldn’t be more grateful for her help in getting my first home!!

Rochelle is informative, professional, and efficient! Great experience!

Rochelle Eigsti was outstanding and very professional in handling my mortgage refinancing!!

Rochelle was patient with me.

Rochelle went over and above what anyone could expect. Will send her as many customers as I can, thank you!