This was our 4th mortgage we’ve done thru Stephanie there’s no one else we ever want to work with. She’s so pleasant and easy to work with.
I really appreciate the patience and all the information my loan officer provided.
Stephanie is a rock star. Despite having her own family life outside of work she always goes out of her way to make herself available for her clients in the process of purchasing a home. If I was looking at a house after hours or on a weekend and would message her for numbers, she would get them to me within the hour, if not sooner. It’s pretty hard to find this type of dedication and personal bond with a lender. I appreciate more than I can explain that she takes time to help me; and I thank her family as well for letting her take that time to get stuff to me.
Stephanie and the CharterWest team did a fantastic job. We had wonderful experience buying our home.
Stephanie did a fantastic job. She was very helpful explaining our costs and communicating in a timely manner.
Our dreams came true with this purchase. I loved the whole experience, and how helpful everyone was.
Typically regret refinancing procedures, Stephanie made it smooth and easy, definitely will go back to her for any banking needs.
The experience to refinance our loan was easy and didn’t take a lot of steps to complete.
I’ve been referring Stephanie and CharterWest to all of my family, friends & clients for a number of years now. Stephanie knows what she’s doing and she always treated everyone I’ve referred to her like family. I’ve been in the real estate business for 28-years and I haven’t found another loan officer that extends the service I’ve received from Stephanie.