Juanita was the most helpful loan officer we could have gotten. She was very personable, works hard to get you taken care of, and very much wants to see her clients do well. She is very knowledgeable about first-time home buyer grants. Jaunita was able to get us pre-approved and helped us as first time homebuyers who are also full-time college students. Extremely grateful for the whole CharterWest team. They are awesome!