Everyone was fantastic! Buying a home can be so stressful but Andy and his team were efficient, professional, and extremely patient. I especially appreciated Andy thoroughly explaining all the fine details and making periodic check ins with me during the process. I genuinely felt cared for and did not just feel like another client.

Andy was extremely helpful, he took the time to answer my questions so I could understand the things I didn’t. Andy answered a couple phone calls from me after standard business hours which shows the level of service he and the company provides. Thanks again for the great experience!!

Everything was just great.

Would recommend CharterWest and Andy Herold to anybody that asks. Great service had a great bank.

This is the second experience I’ve had working with Andy and his staff for my mortgage needs. They made the process easy and stress free.

Everything was A+.

Right from the beginning you could tell that Andy had a lot of experience and was a professional to work with which everyone should look for.

Andy and the entire team were fantastic to work with — great listeners, very patient, and thorough educators. My situation was pretty complex and they were willing to work with me every step of the way!

The whole process was fast, efficient and friendly. Much appreciated!