Andy Herold talked us through how bridge loans work before we were even officially a customer. He explained to us how a HELOC might be better for our situation. He told us the best order and time frame to do things in before we put an offer in on a house and then we did exactly what he told us not to do (oops! I’m sorry Andy! ). We called him in an absolute panic the following Monday and he said “No problem I’ve got it!”. He took over communication with everyone. He got us in contact with his trusted partners, all while he was driving his family back from vacation. Every time I have called with questions he has been nothing but reassuring and generous with his time. I can’t thank him enough because now I am sitting in the home of my dreams absolutely elated to write this review/apology letter. Thank you so SO much!